Rural Payments and Services

To help with any questions you have, we have set up a helpline.

Entitlements and Payments Information Helpline – 0300 300 2222

Staff will answer any questions about the letters we will be issuing over the next few months, general queries about new entitlements, and questions about payments for the 2015 scheme year (for the Basic Payment Scheme).

Lines are open from 8.30am to 5pm on Monday to Thursday and from 8.30am to 4.30pm on a Friday.